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Customer experience means the world to us, and is certainly not limited to selling and shipping an item.

We are proud of our experienced and dedicated team of professionals: people who provide detailed product information, technical support and assistance, and people who maintain a constant exchange of information and feedback, in order to make good products even better.

Please, do not hesitate to get in touch with us!

If you haven’t yet… you might consider subscribing to our newsletter.

Parts ready for installation at the CB ISEO laundry bag holders assembly line

Warranty

All our products have 2 years guarantee.

And spare parts are available for 10 years.

The R&D offices at Francehopital

Technical support, spares, repairs and product refurbishment

If you need spare parts or support, refurbishment of products, advices and ideas please contact our R&D department.

Alessandro, Claudio, Matteo and Yassin will be happy to look for a solution and help you out.

Contact us here: [email protected]

A Dandelion looses its seeds in the wind: it symbolizes orders of medical trolleys leaving Francehopital and going out to clients worldwide

Delivery, orders and after sales service

From ordering to shipping, from delivery to occasional mishaps, Michela and Ouijdane will try their best to help you out.

Please email [email protected]

A display of fireworks: it's showtime for Francehopital's showroom, with all products for healthcare logistics

It’s showtime! Product training and information

A large showroom with our mainline and latest products awaits you for demonstrations, training, suggestions and exchange of ideas.
In 2019 we hosted more than 35 visits from all over the world, further strengthening ties with customers, agents, distributors and potential customers.

The pandemic demonstrated that video calls are perfectly viable. Our state-of-the-art videoconferencing hardware can handle all sorts of platforms.

So… what are you waiting for?

Come visit us, or get in touch for a video call.

Gabriela, Lidia, Martina and Matteo are waiting for you to get in touch with them: [email protected]

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